At NumberNexus Solutions, we are committed to protecting the privacy and confidentiality of the personal information you share with us.

1. Our Commitment

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). This federal law governs how we collect, use, and disclose personal information in the course of commercial activities.

We only collect personal information that is necessary to provide our bookkeeping and personal tax services, and we take every reasonable step to protect that information from unauthorized access, loss, or misuse.

2. What We Collect

We may collect the following types of personal information when you engage with our services:

• Full name, address, and contact information

• Social Insurance Number (SIN) and tax documents

• Employment, financial, or self-employment details

• Banking or payment details (if required for services)

This information is collected directly from you through our intake forms, email, or during consultations.

3. How We Use Your Information

We use your personal information to:

• Prepare and file your tax returns

• Provide bookkeeping services and financial reporting

• Communicate with you regarding your files or documents

• Comply with legal and regulatory obligations (e.g., CRA)

We do not sell or share your personal information with third parties, unless required by law or with your explicit consent.

4. Consent and Control

By submitting your personal information to us, you consent to our use of it for the purposes stated above. You may withdraw your consent at any time by contacting us, but please note this may impact our ability to provide services.

5. Data Retention

We retain your information only as long as necessary to fulfill our services and comply with legal requirements. When no longer needed, your data is securely destroyed.

6. Safeguards

We protect your data through:

• Secure storage of electronic files

• Password-protected systems

• Access limited to authorized personnel only

• No use of public cloud storage for confidential files

7. Your Rights

You have the right to:

• Access your personal information

• Request corrections to inaccurate data

• Withdraw consent at any time

• Ask how your information is being used

8. Contact Us

If you have questions about our privacy practices or want to make a request, please contact us at:

📧 numbernexus@protonmail.com
📍 Based in Ontario, Canada